Terms of service
TERMS OF SERVICE
Last Updated: August 9, 2026
Welcome to RK’s General Store. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from RK’s General Store (“RK’s General Store,” “we,” “us,” or “our”).
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase products from us.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website, or services for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
You may not transmit viruses, malicious code, or other material intended to interfere with the operation or security of our website.
We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to our website when reasonably necessary to protect our business, our customers, or the integrity of our services.
2. PRODUCTS AND COLLECTIBLES
RK’s General Store sells collectibles and related merchandise, including items that may be manufactured, licensed, packaged, or distributed by third parties.
We make reasonable efforts to accurately describe and display our products. However, product colors, packaging, artwork, accessories, labels, manufacturer markings, and other details may vary slightly from photographs or descriptions.
Unless an item is specifically described as graded, mint, near-mint, or assigned another specific condition grade, we do not guarantee collectible-grade packaging.
Minor manufacturing or packaging imperfections may occur, including small corner wear, surface marks, minor creases, window imperfections, slight dents, shelf wear, or other imperfections commonly associated with mass-produced and commercially distributed merchandise.
For collectors who require a particular package condition, we encourage you to contact us before ordering when condition is especially important.
3. CHASE, VARIANT, LIMITED-EDITION AND RANDOM PRODUCTS
Some products may be produced in chase, variant, exclusive, limited-edition, randomly inserted, or other special versions.
Unless a product listing specifically states that you are purchasing a particular chase or variant, the purchase of a standard item does not guarantee receipt of a chase, rare, variant, or other special version.
Product images showing multiple possible versions are illustrative unless the listing specifically states which version is included.
We do not guarantee the rarity, future availability, collectible value, investment value, or resale value of any product.
4. PRODUCT AVAILABILITY
All products are subject to availability.
Although we make reasonable efforts to maintain accurate inventory, inventory discrepancies may occasionally occur due to simultaneous purchases, inventory errors, damaged merchandise, supplier issues, or other circumstances.
We reserve the right to limit quantities, discontinue products, correct inventory errors, or cancel an order if a product is unavailable.
If we cancel an order after payment has been processed, the amount paid for the canceled merchandise will be refunded to the original payment method.
5. PRICING AND PRODUCT INFORMATION
We make reasonable efforts to ensure that pricing, descriptions, photographs, inventory quantities, and other information on our website are accurate.
Occasionally, information may contain typographical errors, incorrect prices, inaccurate descriptions, or other errors.
We reserve the right to correct errors and update information at any time.
If an obvious pricing or listing error affects an order, we may contact you to provide the option of proceeding with the corrected information or canceling the affected item for a refund.
Prices may change without notice. A price change made after an order has been completed will not ordinarily affect that completed order unless there was an obvious error or other circumstances permitted by applicable law.
6. ORDERS
Submitting an order does not necessarily constitute our final acceptance of the order.
We reserve the right to refuse, limit, or cancel an order for legitimate business reasons, including suspected fraud, payment problems, inventory errors, incorrect pricing, unauthorized resale activity, purchase limits, or suspected misuse of promotions.
If we modify or cancel an order, we may attempt to notify you using the email address, billing information, or other contact information provided with the order.
You agree to provide accurate, current, and complete purchasing and account information.
7. PAYMENT
Payment is due at the time indicated during checkout.
You represent that you are authorized to use the payment method submitted with your order.
Payments may be processed by third-party payment processors. Your use of those payment services may also be governed by the payment processor’s applicable terms and privacy policies.
We do not guarantee that every payment method will be available for every transaction.
8. SHIPPING AND DELIVERY
Shipping estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
We will make reasonable efforts to ship orders within the timeframe stated on our website or communicated to you.
Delivery times after a package has been transferred to a shipping carrier may be affected by carrier delays, weather, natural disasters, service interruptions, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned to us because of an incorrect or incomplete address, refused delivery, or other customer-related delivery issue, additional shipping charges may be required before the order is reshipped.
Nothing in this section limits rights provided to consumers under applicable law.
9. LOST, STOLEN OR DAMAGED SHIPMENTS
If your order arrives damaged, incorrect, or incomplete, please contact us promptly and retain the product, packaging, shipping carton, and shipping label while the issue is being reviewed.
Photographs may be requested to document shipping damage or product condition.
Claims involving packages marked as delivered by the carrier will be reviewed based on the circumstances of the shipment and available carrier information.
We may assist with carrier claims when appropriate.
Nothing in this section limits any rights or remedies available under applicable law.
10. RETURNS AND REFUNDS
Returns, exchanges, cancellations, and refunds are governed by our separate Return & Refund Policy, which is incorporated into these Terms by reference.
Customers should review the Return & Refund Policy before completing a purchase.
Certain products may be designated as final sale, non-returnable, or subject to special return conditions where permitted by law. Any such restrictions will be identified in the applicable product listing or Return & Refund Policy.
11. PREORDERS
Products identified as preorders are products expected to become available at a future date.
Release dates and estimated arrival dates are based on information available from manufacturers, licensors, distributors, or suppliers and may change.
Manufacturer or distributor delays are outside our direct control.
If a preorder is significantly delayed, changed, allocated, or canceled by a manufacturer or supplier, we will handle the affected order in accordance with applicable law and our posted preorder, cancellation, and refund policies.
Ordering a preorder product does not guarantee that a manufacturer or distributor will ultimately produce or supply the product.
12. ORDER QUANTITY AND RESELLER LIMITATIONS
We may limit quantities of certain high-demand, limited-edition, exclusive, promotional, or collectible products.
Where a purchase limit is stated, attempts to circumvent that limit through multiple orders, accounts, names, addresses, or payment methods may result in cancellation.
We reserve the right to determine reasonable purchase limits and to refuse transactions that appear intended to improperly circumvent those limits.
13. THIRD-PARTY BRANDS AND TRADEMARKS
RK’s General Store sells products associated with various manufacturers, licensors, entertainment properties, artists, publishers, and other third parties.
Unless specifically stated otherwise, RK’s General Store is an independent retailer and is not affiliated with, sponsored by, or endorsed by the manufacturers, licensors, trademark owners, characters, entertainment properties, or other brands represented by the products we sell.
All third-party trademarks, product names, character names, logos, photographs, and other intellectual property remain the property of their respective owners.
14. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
The RK’s General Store name, branding, graphics, website design, original photographs, written descriptions, logos, and other original website content are owned by or licensed to RK’s General Store and are protected by applicable intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not reproduce, scrape, copy, republish, distribute, sell, modify, or commercially exploit our original website content without our prior written permission, except as permitted by law.
15. USER COMMENTS, REVIEWS AND SUBMISSIONS
If you submit a review, comment, photograph, suggestion, feedback, or other content to us, you represent that you have the right to provide that content.
You may not submit unlawful, fraudulent, defamatory, threatening, obscene, infringing, malicious, or deceptive content.
We may moderate or remove content that violates these Terms or applicable law.
Nothing in these Terms prohibits or penalizes customers for providing honest reviews, opinions, or assessments of their experience with RK’s General Store.
16. PROHIBITED USES
You may not use our website or services:
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For unlawful or fraudulent activities;
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To infringe intellectual property rights;
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To transmit malware or malicious code;
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To attempt unauthorized access to our systems;
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To scrape, harvest, mine, or systematically extract website information for unauthorized commercial purposes;
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To interfere with the security or operation of the website;
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To impersonate another person;
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To provide false or misleading purchasing information;
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To commit payment fraud or abuse chargeback procedures; or
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To circumvent product quantity restrictions or other reasonable purchase controls.
We may suspend or terminate access to our services for violations of these Terms.
17. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to websites, applications, payment systems, shipping providers, social media platforms, or other services operated by third parties.
We are not responsible for the content, security, availability, practices, or policies of third-party services.
Your use of third-party services is governed by the terms and policies of those third parties.
18. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always operate uninterrupted or error-free.
Products sold by RK’s General Store may be covered by warranties offered by their respective manufacturers. Unless expressly stated otherwise, RK’s General Store does not provide an additional manufacturer-style warranty.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection law.
19. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, RK’s General Store will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or purchase of products.
To the fullest extent permitted by law, our aggregate liability relating to a particular purchase will not exceed the amount you paid to RK’s General Store for the product or transaction giving rise to the claim.
These limitations do not apply where liability cannot legally be limited or excluded.
20. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless RK’s General Store and its owners, employees, representatives, contractors, and service providers from claims, damages, liabilities, costs, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another party’s rights.
21. PRIVACY
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review the Privacy Policy for information concerning how personal information is collected, used, shared, and protected.
22. GOVERNING LAW
These Terms and any transactions with RK’s General Store will be governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.
To the extent permitted by applicable law, legal proceedings relating to these Terms or transactions with RK’s General Store will be brought in a court of competent jurisdiction located in Clark County, Nevada.
Nothing in this section eliminates any jurisdictional or consumer rights that cannot lawfully be waived.
23. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
24. NO WAIVER
Our failure to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision or any other provision in the future.
25. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website that expressly apply to a transaction, constitute the agreement between you and RK’s General Store concerning your use of our website and purchases from us.
26. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our business, website, products, services, or legal requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Changes will apply prospectively unless otherwise permitted or required by law.
27. CONTACT INFORMATION
Questions about these Terms may be sent to:
RK’s General Store
Las Vegas, Nevada
Email: rkline@rksgeneralstore.com
Website: www.rksgeneralstore.com
For questions concerning an order, please include your order number and the email address associated with the purchase.